Privacy policy.
Effective date: September 26, 2025
Related Policies: Terms & Conditions
Prefer this policy in Spanish? Leer en español
Who we are. Casa Campo Homestead LLC (“Casa Campo,” “we,” “us”) operates a private estate venue and this website.
Information we collect
Identifiers & contact info: name, email, phone, city/region.
Commercial info: tickets purchased, price, quantity, basic order metadata.
Payment info: processed directly by our payment processor (e.g., Stripe/Square/PayPal). We do not store full card numbers.
Communications: messages you send us (forms, email, WhatsApp), RSVP details.
Device/usage data: IP address, browser/device type, pages viewed, timestamps, cookies or similar technologies.
Social/UGC (optional): photos or tags you voluntarily share with us on social media.
How we collect it
Directly from you (forms, checkout, email/DM).
Automatically via our site and analytics.
From service providers involved in payments, email, and site hosting.
How we use your information. To reply to your inquiry, schedule tours, prepare proposals, and (with your consent) send updates about availability and experiences at Casa Campo.
Provide and improve the site and our experiences/events.
Process orders and send confirmations/updates.
Respond to inquiries and provide support.
Send marketing communications (with opt-out).
Prevent fraud, secure our services, and comply with law.
How we share information. We do not sell your personal information. We share limited data with:
Service providers (website host, e-commerce platform, payment processors, email/CRM, analytics) strictly to operate our services.
Legal and safety purposes (to comply with law, enforce terms, or protect rights).
Business changes (e.g., merger/asset transfer) where your data may transfer in accordance with this policy.
Cookies & analytics. We (and our providers) may use cookies or similar technologies for site functionality, analytics, and performance. You can control cookies in your browser settings; blocking some cookies may affect the site.
Marketing choices. You can unsubscribe from marketing emails at any time via the link in our emails or by writing to casacampohomestead@gmail.com. Transactional emails (e.g., receipts) will still be sent.
Retention. We keep personal information only as long as needed for the purposes above and to meet legal, tax, or accounting requirements (for example, transaction records may be retained for up to 7 years).
Security. We use reasonable technical and organizational measures to protect information. No method of transmission or storage is 100% secure.
Children’s privacy. Our site and events are not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided information to us, please contact casacampohomestead@gmail.com and we will delete it.
International visitors & data transfers. We operate in the United States. If you access our site from outside the U.S., you understand your information will be processed in the U.S. where privacy laws may differ from those in your country.
State/regional privacy rights. Certain laws may give residents of specific jurisdictions rights to access or delete personal information. While Casa Campo is not currently subject to those comprehensive laws, we will reasonably honor verified requests as required by applicable law. To make a request, email casacampohomestead@gmail.com.
Your rights. Depending on your location, you may have rights to access, correct, delete, or restrict the use of your personal information, and to opt out of certain processing. To exercise rights, email casacampohomestead@gmail.com. We will respond as required by applicable law.
Third-party links. Our site may link to other websites or social platforms we do not control. Review their privacy policies.
Updates. We may update this policy; the latest version will always be at this page.
Contact. Casa Campo Homestead LLC, 5900 SW 73rd St. South Miami, FL. casacampohomestead@gmail.com.