Privacy policy.
Effective date: September 26, 2025
Related Policies: Terms & Conditions
Who we are. Casa Campo Homestead LLC (“Casa Campo,” “we,” “us”) operates a private estate venue and this website.
For purposes of this Privacy Policy, “Venue” includes the property, grounds, parking areas, and facilities where events are held. “Service Providers” means third parties engaged to help operate our business (e.g., payment processors, website hosts, email providers, analytics providers, security vendors). “Owner” refers to the property owner of the Venue, where applicable.
Information we collect
Identifiers & contact info: name, email, phone, city/region.
Commercial info: tickets purchased, price, quantity, basic order metadata.
Payment info: processed directly by our payment processor (e.g., Stripe/Square/PayPal). We do not store full card numbers.
Communications: messages you send us (forms, email, WhatsApp), RSVP details.
Device/usage data: IP address, browser/device type, pages viewed, timestamps, cookies or similar technologies.
Social/UGC (optional): photos or tags you voluntarily share with us on social media.
Event-related information: attendance records, accessibility requests, dietary/allergy disclosures, incident reports, waiver confirmations, and other operational or safety-related information provided in connection with events.
Marketing preferences: your preferences regarding receiving promotional
communications.
Sensitive information: We do not intentionally collect sensitive personal information (e.g., Social Security numbers, government ID numbers, medical records). If you voluntarily provide accessibility or dietary information, you consent to our use of that information solely for event accommodation, safety, and operational purposes.
How we collect it
Directly from you (forms, checkout, email/DM).
Automatically via our site and analytics.
From service providers involved in payments, email, and site hosting.
From event facilitators, vendors, or partners where necessary to administer
an event.
How we use your information. We use personal information for legitimate business purposes, including:
To reply to inquiries, schedule tours, prepare proposals, and send updates (where permitted by law).
Provide, operate, and improve the website, Venue, and events.
Process ticket orders and send confirmations or updates.
Administer events, manage attendance, and enforce venue policies.
Provide customer service and respond to communications.
Send marketing communications (with opt-out).
Prevent fraud, manage chargebacks, monitor misuse, and secure our services.
Protect the safety and security of guests, staff, vendors, and property.
Investigate incidents and enforce our Terms & Conditions or Event Policies.
Comply with legal, tax, insurance, and regulatory obligations.
Facilitate business transactions (e.g., financing, insurance underwriting, merger, restructuring, or asset transfer).
How we share information. We do not sell your personal information. We share limited data with:
Service providers (website host, e-commerce platform, payment processors, email/CRM, analytics) strictly to operate our services.
Legal and safety purposes (to comply with law, enforce terms, or protect rights).
Business changes (e.g., merger/asset transfer) where your data may transfer in accordance with this policy.
Event facilitators, instructors, security personnel, Venue Owner, and vendors solely as necessary to administer events, ensure safety, comply with law, or enforce venue policies.
Professional advisors (e.g., attorneys, accountants, insurers) as reasonably necessary for legal, compliance, or risk management purposes.
We may disclose information when we believe in good faith that disclosure is necessary to prevent fraud, reduce risk, protect safety, investigate wrongdoing, respond to legal process, or protect the rights, property, or safety of Casa Campo, the Venue Owner, our guests, or others.
We do not sell personal information for monetary compensation. We do not knowingly “share” personal information for cross-context behavioral advertising as defined under certain state laws.
Cookies & analytics. We (and our providers) may use cookies or similar technologies for site functionality, analytics, and performance. You can control cookies in your browser settings; blocking some cookies may affect the site. These technologies may collect IP address, device identifiers, browsing behavior, and approximate geographic location. We do not currently respond to “Do Not Track” signals.
Marketing choices. You can unsubscribe from marketing emails at any time via the link in our emails or by writing to casacampohomestead@gmail.com. Transactional emails (e.g., receipts) will still be sent. If we offer SMS communications, you may opt out by replying STOP to any message. Message and data rates may apply.
Retention. We keep personal information only as long as needed for the purposes above and to meet legal, tax, or accounting requirements (for example, transaction records may be retained for up to 7 years). We may retain certain information longer where reasonably necessary to enforce agreements, resolve disputes, investigate incidents, defend legal claims, comply with insurance requirements, or protect safety and security.
Security. We use reasonable technical and organizational measures to protect information. No method of transmission or storage is 100% secure. Accordingly, we cannot guarantee absolute security, and you provide information at your own risk. To the fullest extent permitted by law, Casa Campo disclaims liability for unauthorized access or breaches beyond our reasonable control.
Children’s privacy. Our site and events are not directed to children under 13. We do not knowingly collect personal information from children under 13. Where minors attend events, personal information must be provided by a parent or legal guardian. If you believe a child has provided information to us, please contact casacampohomestead@gmail.com, and we will delete it.
International visitors & data transfers. We operate in the United States. If you access our site from outside the U.S., you understand your information will be processed in the U.S., where privacy laws may differ from those in your country. By using our website or providing personal information, you consent to the transfer and processing of your information in the United States.
State/regional privacy rights. Certain laws may give residents of specific jurisdictions rights to access or delete personal information. To the extent applicable law grants you rights, </u> we will reasonably honor verified requests as required by applicable law. To make a request, email casacampohomestead@gmail.com. We may require verification of identity before responding to requests and may deny requests where permitted by law (for example, where retention is required for legal, security, or contractual reasons).
Your rights. Depending on your location, you may have rights to access, correct, delete, or restrict the use of your personal information, and to opt out of certain processing. To exercise rights, email casacampohomestead@gmail.com. We will respond as required by applicable law. We reserve the right to limit or deny requests where permitted by law, including where requests are repetitive, excessive, or technically infeasible.
Third-party links. Our site may link to other websites or social platforms we do not control. Review their privacy policies. We are not responsible for the privacy practices or content of third-party sites or services.
Media & Event Photography. Events held at the Venue may include photography or video recording for operational, safety, and marketing purposes. Media capture and usage are governed by our Terms & Conditions. Where practicable, attendees may request not to be intentionally featured; however, incidental background inclusion may occur.
Arbitration & Disputes. Any dispute relating to privacy or data practices shall be resolved in accordance with the Dispute Resolution provisions set forth in our Terms & Conditions, which are incorporated herein by reference.
Updates. We may update this policy; the latest version will always be at this page. Your continued use of the website after changes are posted constitutes acceptance of the revised policy.
Contact. Casa Campo Homestead LLC, 5900 SW 73rd St. South Miami, FL. casacampohomestead@gmail.com. Privacy requests and notices should be directed to the email above.